UPDATE:Reached out to Lamicall regarding this issue and they quickly responded to all of my emails (we exchanged several back and forth to resolve the issue) with excellent customer service and immediately honoring their warranty without stress or hassle. I literally received my replacement in about 24 hours. They also reached out to me thru Amazon, not realizing I resolved it thru my own email, and offered to refund full price based on the issue posted in my origimal review.I really liked this holder because it seemed strong, and it was, until it broke. The issue is that the physics of metal being repeatedly bent causes structural weakening leading to breakage; it is just too brittle a medium to handle that activity.With this new replacement holder, I am going to try to bend the holder to fit the spot, so I only have to screw it on or off to remove it and put my phone in it, but so I *do not* have to frequently bend the metal rod, as I believe that is the weak point. I think regarding it as more fragile and being careful while using it, I hope to have it last a lot longer.Either way, feel confident ordering this product. Try to use it gently and in a way that doesn't require frequent bending of the rod or aggressive tightening or shaping of the unit. If the product happens to fail, this company provides excellent customer service, an 18 month product warranty, and they are quick, professional and expedient to kindly offer refund or replacement without stress.I upgraded to 4 stars to reflect this, and found the holder to be sufficient and strong...til it broke. Needing it to rest my back (watching a movie keeps me from wanting to jump up and do more stuff!), I was disappointed when it broke, because it seems to be one of the better/stronger ones on the market. This is why I opted for a replacement instead of a refund. Other holders seem a Ton more flimsy and cheap. This one seemed solid state, but I wrote to the company and warned them: physics always wins. Bending metal will only last so long; it is just too brittle to handle that activity. So if you are an engineer or know of a miracle bendy product that is also quite strong and durable/enduring, reach out to Lamicall with your suggestions on how to improve their product - for their and our benefit - because I think they are close to having a great product here...except for those pesky physics!I would still recommend this product and you will also have the peace of mind to know you can rely on the company to stand by their product in the event of a malfunction or failure...and with excellent customer service to boot. Still a win!Original Review:Lasted 6 months with Very infrequent use, then broke near the base, becoming largely what these kinds of products from you-know-where give us: more products for our landfills.
